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What are some useful LEAN Six Sigma metrics tips for upper management?
  • Use metrics that are based on data that is sufficient, relevant, representative, contextual and timely.
  • Use metrics that are actionable.
  • Present metrics in a format that establish a clear vision, focus and objectives; metrics that cut through the business’ core processes, process owners and opinion leader, demanding customers.
  • Present the most important – top 10 - metrics in a simple to comprehend manner.

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